Frequently Asked Questions

I’m not sporty, can I still get a massage?

Absolutely yes you can.  I see people from all walks of life in the treatment room and everyone is welcomed just the same. 


Do you do something repetitively?  Driving, lifting the kids, gardening, working at a computer, sitting in a chair, on your feet a lot?  Massage can be beneficial for those who are actively moving around and it can also ease the tensions and strains brought on by periods of inactivity.

Would there be any reason why I couldn’t get a massage?

Yes unfortunately there is.  Your safety is an absolute priority therefore if I don’t think it’s safe to massage you we’ll have a chat about why and we’ll reschedule the appointment.


Below is a list of some of the main reasons why I would advise rescheduling or why I would not go ahead with a massage treatment:

  • You currently have a fever.
  • You are currently suffering from a contagious or infectious condition e.g. the common cold or flu, vomiting/diarrhoea, chicken pox, shingles, infectious skin condition.
  • You are currently experiencing a flare up of an acute inflammatory condition e.g. rheumatoid arthritis.
  • You currently have a confirmed or suspected deep vein thrombosis or blood clot.
  • You are currently under the influence of alcohol, illegal drugs or strong prescribed painkillers.
I have a specific medical condition or I’m on prescribed medication, do I need to tell you?

We’ll always cover these things at the time of consultation but it might be useful to know beforehand.  If you are unsure whether massage will be okay for you then please just give me a shout and we can have a chat.  Everything will always be treated in total confidence.


If you are on medication then please bring a note of the name(s) and also if you can let me know what it’s for that would be really helpful too.


If you are currently under the care of a medical professional or specialist for a condition, illness or injury then it’s worth having a word with them to check they think it’s okay for you to receive a massage treatment.  They’ll be able to advise in relation to your personal circumstances.

Will the treatment hurt?

It shouldn’t be painful, but I can’t guarantee you won’t be a little uncomfortable or tender.  This discomfort might last a wee while after the treatment too.  But please don’t let this put you off.


The discomfort you might experience during the treatment is completely normal.  However, the massage treatment should not cause you actual pain or the feeling that you need to tense up in order to bear it. 


The appointment is entirely yours and it is vital that you speak up as soon as there anything you’re not okay with, and this includes pressure or a stretch that is too much.  Pressure will be increased gradually and stretches eased into so hopefully we won’t get to this point but please please don’t suffer in pain.

Can young people get a massage?

Yes for sure.  The only thing I ask is that someone over the age of 18 is present throughout the appointment.  This is to assist with completing the consultation form just in case there is something the client isn’t too sure about and also just to be there if there are any questions at all from any of us involved.  There will of course be a cuppa on offer whilst you wait.

I’m pregnant, can I get a massage?

At Tylino yes you can.  I have completed pre-natal training with KnotStressed Training in Edinburgh.  A thorough consultation is completed at each appointment just to check up on any significant, or less significant, changes.  I encourage you to discuss having massage treatments with your midwife or medical professional.  Pregnancy massage uses a variety of techniques which will always be tailored to your current individual needs as they change over the months.  During your massage you will be in a in side-lying position, or partially reclined. You’ll be super comfy and cosy using specially designed ‘body support cushions’. 

What can I expect from my first visit?

Appointments are one hour, however if the consultation takes a wee bit longer than expected (perhaps you have a complex medical history or you just need extra time completing the form) then that’s totally fine.  I leave a gap between appointments so my clients are never rushed. 

In order for me to treat you thoroughly, I’ll need to access the soft tissue and joints that are to be treated.  This will involve exposing certain areas of your skin and body so this might require you to be in your underwear or if you’d feel more comfortable in shorts and a top then that’s totally cool.  Please don’t be concerned though as you’ll be covered up apart from where and when I’m working on.  However, if you’d rather not remove any clothing then just let me know and we can work around that, it’s totally your choice.


During your first treatment, or even if you haven’t been in several months, you will be asked to complete a consultation form.  This asks questions about your medical and injury history.  If there is any issue with reading or writing then I am happily on hand to help with this.   Your information is of course kept totally confidential between just you and me. 

The reason so many questions are asked is so that I can tailor the treatment specifically for you.  Sometimes medication can have an influence on how to treat or what pressures may be applied.  On the odd occasion you may be asked to double check with your GP that he/she is happy for you to receive treatment.  It’s useful to know about previous injuries, illness, conditions, etc. as this can often have an effect on niggles and injuries you may be experiencing at the time of the treatment. 


It’s really not as scary as it might sound.  The assessment involves very simple movements to help see if there is any difference from one side of the body to the other.  There often natural differences so please don’t be concerned if we do come across something.  The assessment helps to identify if there are any gait or posture elements which may affect your movement.


First and foremost, the treatment is yours!  If there is anything you are not comfortable with or you just don’t like then you must speak up straightaway.  We can always work around it and in a slightly different way, it won’t be any problem at all. If the pressure is too much or too little, please say and absolutely do not suffer in silence. 

No two bodies are the same therefore no two treatments are the same.  There are a wide range of techniques to be used which often involve assistance from you.  It’s about us both working together to achieve the most effective results.  You’ll often be asked to move from lying on your front to your back or to your side.  Sometimes you’ll be sat up on the table or on a chair.  The assessment movements will often be repeated throughout treatment to check on progress. 


The only way to know if there has been any improvement is the reassessment.  Again these are the simple movements from before.  Some people notice a change straightaway, for example perhaps you can reach further with increase range of movement or you might just feel looser and lighter.  However if you don’t notice anything right away then please don’t worry, sometimes your muscles just need a little more recovery time.  Also massage does not promise to be a one hit wonder and it may take more than just one treatment for you to feel right as rain again.

What should I bring to my massage appointment?

Usually just yourself is perfectly fine.  However, if you are on specific medications then it’s helpful to bring a note of these.  Some clients like to wear shorts so bring those along to change in to.

How do I make an appointment?

There is a simple and straightforward online booking system.  You just click on the ‘bookings’ tab and it’ll guide you through.  You just enter an email address so that you can receive appointment confirmation and reminders and if you add a contact number you’ll get a wee text too. 

You can choose an appointment to suit you but if the dates or times aren’t quite right for you then just drop me a message or give me a shout as I can be pretty flexible and will try to shuffle things around where I can to help.

Once booked you’ll get a confirmation email.  If it’s your first appointment, you’ll also get another email with the address.  You’ll also get a wee reminder before your appointment time as I know it’s easy to forget with so much going on.

How do I pay for the treatment?

Payment can be made by bank transfer or by cash.  I can easily give you the bank details at the appointment or email them through to you.  I just ask that payment is made within three days of the appointment please.

How do I know where to go?

Once your first appointment is booked you’ll get an email with the address and directions.  It’s really easy to find and right in Kemnay so you’re not having to navigate country lanes. 

Is there parking nearby?

You can usually get parked right across the road in a little parking area there. 

Can I follow Tylino on social media?

I’d love you to.

Facebook @tylinotherapies

Instagram @tylinosportsmassage